Terms & Conditions

Last updated: April 2026

1. Introduction

These Terms & Conditions govern your use of this platform, which provides tools for managing residential buildings, including communication, bookings, and resident services. By accessing or using the platform, you agree to these terms.

2. User Accounts

You are responsible for maintaining the confidentiality of your account and for all activity under your account. You must provide accurate information and keep it up to date.

Access to certain features may depend on your role (e.g., tenant, owner, or manager) within a building.

3. Acceptable Use

You agree not to:

  • Use the platform for unlawful or harmful purposes
  • Interfere with the operation or security of the platform
  • Attempt to access data or accounts that do not belong to you
  • Submit false or misleading information

4. Bookings and Resources

The platform may allow users to book shared resources such as amenities, rooms, or parking spaces. Availability and rules are set by building management.

You are responsible for complying with all building-specific policies when using these resources. Misuse may result in restrictions or removal of access.

5. Location-Based Features

The platform may use building location data to provide relevant services, such as nearby offers or recommendations. This location refers to the building itself and not precise tracking of individual users.

We do not track your real-time personal location.

6. Data and Privacy

We collect only essential data required to operate the platform, including login and account-related information. Limited cookies may be used for authentication and session management.

For more details, please refer to our Privacy Policy.

7. Availability

We aim to keep the platform available and functioning smoothly, but we do not guarantee uninterrupted access. Features may be modified, suspended, or discontinued at any time.

8. Limitation of Liability

The platform is provided on an “as is” basis. To the extent permitted by law, we are not responsible for any indirect, incidental, or consequential damages arising from your use of the platform.

We are not responsible for disputes, damages, or issues arising from the use of building resources or third-party services.

9. Changes to Terms

We may update these Terms & Conditions from time to time. When we do, we will update the “Last updated” date. Continued use of the platform means you accept the updated terms.

10. Contact

If you have questions about these Terms, please contact us at:

support@mystrataapp.com